Our Privacy Policy

Telesyntrix Services is a business process outsourcing (BPO) and support provider. It offers services such as interpretation, translation, localization, customer support, and other outsourced back-office solutions to help organizations manage operations more efficiently.

Use reputable providers

– Only store or process your data with companies that have clear privacy policies, data-protection measures, and good track records.

Encrypt sensitive data

– Use encryption for files, emails, and storage whenever possible.

Enable strong authentication

– Use long, unique passwords and turn on two-factor authentication (2FA) wherever it’s offered.

Keep software and devices updated

– Updates patch vulnerabilities; apply them promptly.

Limit access

– Give sensitive data only to people or services that truly need it.

Back up regularly

– Keep secure backups (ideally encrypted and offline/cloud-segregated).

Beware of phishing and social engineering

– Double-check suspicious links or attachments before clicking.

Privacy Policy

Effective Date: January 1, 2025

Telesyntrix Services (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, websites, and communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company, job title, and other details you voluntarily provide (e.g., when filling out forms, applying for jobs, or contacting us).

• Service Data: Information related to the services you request or receive from us.

• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.

• Communications: Emails, messages, and other correspondence you send to us.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Communicate with you about your account, inquiries, or transactions.

• Manage recruitment, HR, and vendor relationships.

• Comply with legal obligations and enforce our terms and policies.

• Send relevant updates, promotions, or newsletters (only with your consent).

3. Sharing and Disclosure

We do not sell or rent personal information. We may share your information only with:

• Authorized employees and contractors who need the data to perform their duties.

• Service providers (e.g., hosting, email, payment processors) bound by confidentiality agreements.

• Legal authorities if required to comply with the law or protect our rights and safety.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent to data processing.

• Lodge a complaint with a data protection authority.

Requests may be sent to dataprivacy@telesyntrix.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Telesyntrix Services – Data Privacy Office

Email: dataprivacy@telesyntrix.com